Privacy Policy

Apna Poster ("we", "our", "us"), operated by Insure Marketing Solutions Pvt Ltd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you use the Apna Poster mobile application, website, and related services (collectively, the "Service").

By creating an account or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

• Account details: name, email address, mobile number, and password when you register.
• Business & profile details: business name, owner name, designation, logo, address, website, and social media handles (Facebook, Instagram, YouTube, Twitter, WhatsApp).
• Political profile details: name, party affiliation, designation, photo, and contact information, where you choose to create a political profile.
• Uploaded content: photos, logos, and other media you upload to personalise posters, videos, and cards.
• Payment details: when you subscribe to a paid plan, payment is processed by third-party payment gateways; we do not store your full card or banking credentials.

1.2 Information Collected Automatically

• Device information (model, operating system, unique device identifiers).
• Usage data (features used, posters created, time spent, crash logs).
• Approximate location (if you grant permission), used to suggest relevant regional content.
• Cookies and similar technologies on our website.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and profiles.
• Personalise posters, videos, cards, and greetings with your details, photo, and branding.
• Process subscriptions, payments, refunds, and rewards (Refer & Earn, Wallet).
• Provide customer support and respond to your inquiries.
• Send service-related notifications, offers, and updates (you may opt out of promotional messages).
• Improve, secure, and develop new features for the Service, including AI-powered content generation.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information. We may share information only in these limited circumstances:

• Service providers: trusted third parties who help us operate the Service (hosting, payment processing, analytics, messaging), bound by confidentiality obligations.
• Legal requirements: when required by law, court order, or government request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you.
• With your consent: when you explicitly authorise sharing.

Content you create and choose to share publicly (e.g. posters posted to your own social media) is shared by you, at your discretion.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information after account closure to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time (see Section 8).

5. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

The Service is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

7. Third-Party Links & Services

The Service may contain links to third-party websites or integrate third-party tools (e.g. social media, payment gateways). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

8. Your Rights & Choices

• Access, update, or correct your profile information within the app.
• Request a copy or deletion of your personal data by contacting us.
• Opt out of promotional communications.
• Withdraw permissions (such as location or notifications) through your device settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance.